Current Open Positions
Orchard & Grove, creator of NoMAD products, is hiring a full-time systems engineer to join the sales team at our micro start-up. This position will handle all technical sales inquiries about NoMAD products (NoMAD, NoMAD Login, NoMAD Pro, NoMAD Login+, and NoMAD PKINIT); answer support tickets; and create documentation for education, training, and marketing purposes of all NoMAD products. In addition, the systems engineer will help develop and coach our developing support desk and account executive in understanding the technical aspects of our products. Travel to relevant conferences and onsite sales opportunities may be necessary (up to 10% of time). The systems engineer will be on-call two weeks a month to manage international support tickets, as needed. This position reports to the President of Global Accounts. Salary is between $50-$65k, depending on experience. Additional commission-based bonuses are available for meeting sales goals.
Qualifications • 3 to 5 years of experience in Mac Management in enterprise, education, or retail. • Effective technical writing and documentation skills. • Experience with cloud identity providers (Okta, Azure, Ping, etc) desired. • Understanding of JAMF products recommended. • Strong teaching abilities to explain complex technical concepts to clients and fellow staff. • Excellent customer relation skills and experience with pre-sales calls. • Experience with answering technical support tickets and working with a CRM.
Relevant Experience • Foreign language ability (French, Spanish, German, or Chinese) are a plus. • Experience in a start-up environment.
Application Instructions • This job is currently remote, but U.S. based. Preferences are given to candidates in Texas, Minnesota, or North Carolina. • Women and minorities are strongly encouraged to apply. Please send a copy of your resumé and cover letter to: Dana Williams at dana(at)orchardandgrove.com.
Applications accepted through July 1, 2018